CONTACT US

Contact Us

Have a question, concern, or just want to reach out? We're here to help.

We take pride in delivering premium kicks and solid customer service. If you need assistance with your order, product questions, or anything else related to your shopping experience, feel free to get in touch.


1. Customer Support Email

For all inquiries, please contact:
sneakervaultcs@gmail.com

We aim to respond to all messages within 24–48 business hours. This is our only official contact method.


2. Before Contacting Us

Please review our FAQ's, Shipping Policy, and Return and Refund Policy as they may already answer your questions. 


3. Business Hours

We respond to emails during the following hours:
Monday – Friday: 10:00 AM – 6:00 PM (EST)
Closed on weekends and holidays.